Nerak Training & Consulting on Our Okanagan:

Nerak Training & Consulting has been helping companies make sense of Desktop Business Applications since 1987. We offer custom computer training solutions for Microsoft Office, Adobe, Customer Relationship Management and Accounting applications to businesses throughout the Okanagan.

For further information about us and our services please explore our website and then give us a call. Call today to learn how we can help!    Kelowna area call    250-862-8070

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Address Kelowna
Phone (250) 862-8070
Custom Computer Training, CRM, E-learning, Microsoft, Adobe, Computer Courses, Technical writing, consulting, Adobe, Microsoft, PC, MAC
Key Contact Klaus Naumann

Nerak Training & Consulting has been helping companies make sense of Desktop Business Applications since 1987. We offer custom computer training solutions for Microsoft Office, Adobe, Customer Relationship Management and Accounting applications to businesses throughout the Okanagan.

For further information about us and our services please explore our website and then give us a call. Call today to learn how we can help!    Kelowna area call    250-862-8070

What We Offer

Custom Training

Custom Training

Does your company use software that few staff in the company really understand? You are finding that some of your staff are wasting time and are not as productive as you expect. We can help improve this situation and help your team become more effecient.

Our Custom Training instructional designer spends time in your business to analyze how staff use your computer software applications. We review your operational requirements and processes. From this analysis our team develops a set of custom course modules, including exercises and working examples from your business that can be tailored to the way your staff uses the application.

Our Custom Training program provides:

  • Instructor led workshops
  • user-friendly skill building manuals,
  • plus if needed we offer targeted blended e-learning modules that will teach your staff how to best utilize the software.

If this service is of interest please give us a call to discuss your learning situation.

Database Design

Database Design

Custom Database Development is offered to clients that have specific specialized database application requirements using Access. We offer reporting assistance with programs like Excel, Access, Crystal Reports obtaining data from Data warehouse programs like MS SQL, ORACLE.


  • Many clients request assistance in the design and development of their own PC based database. We work with clients in designing and implementing custom databases and allow the clients to learn as the database is being developed.
  • We help clients develop custom reports using Excel spreadsheets by building formulas, link the worksheets, and automate the process using Visual Basic.


To accomplish these types of tasks normally takes more in-depth application and software knowledge than the average client has or actually requires for their everyday job.

Why use Custom Application Development?

We can reduce the time it takes to develop your in-house applications and get your staff self sufficient in a minimum of time. Your organization will get a process improvement application that is exactly designed to work for your staff to address their custom needs.

Call us today for a free consultation.


Nerak Training & Consulting now offers over 130 online computer courses for both PC and MAC learners. Take a moment to review our PC and MAC course tab showing our lists of courses. 
A 6 month E-Learning Membership can be yours for an investment of only $89.00 for one course or $229.00 for all the courses. Web based Training is very affordable.

With this membership you have access to all the courses in our catalogue. Sign up and become an E-learning member;

  • Experience how easy it is to pick up new skills.
  • It's easy to get the knowledge to help improve your job skills.
  • Learn what you have been missing.
  • Prepare for your next career move.
  • Obtain a "Certificate of Completion".
  • Demonstrate to others that you have the computer knowledge and skills.
  • Invest in yourself, your staff and your business now! 
  • Why wait call and become an E-learning member today

Software Consulting

Consulting Services - Nerak has the expertize to develop a training solution that fits your business objectives. Initial consultations are always FREE. Contact us to review your situation and we will develop recommendations that will work within your business environment. 

  • We offer assistance to businesses with software needs. Whether it's to help the business decide if they need new software or just need to discover what they already have. If your business needs new software we will conduct a complete analysis of your business processes to help select the correct software. We will be the liaison between your business and the software/hardware vendors to ensure things run smoothly.
  • We provide technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet your companies requirements. We will prepare recommendation specifications for system changes.
  • We can act as an internal consultant within your technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies. We can provide direction and guidance to less experienced staff. Perform Information Technology planning and business process analysis work.

Project Management We can assist in managing company projects with leadership in cross-department teams, directing tasks, activities and workflow of the project team, and leading our client communication during projects.

  • We act as the primary contact/liaison for all questions, concerns and problems. Coordinate and resolve issues/questions arising throughout the business requirements and automation process. 

Technical Writing

Technical Writing - Our documentation service consists of:

  • Designing and delivering technical documentation for software developers.
  • Creating the contents in the help screens, administration and user manuals, including web based online video examples of how the software screens work.
  • User manuals are an essential part of any software application. Nerak ensures that user documentation is organized and presented in such a way that it will continue to be a reference for essential information..

Please contact us for examples of Nerak technical documentation materials.

 Creating Technical Manuals - Nerak has the capability to generate press-ready documentation formats. Nerak has extensive experience in delivering adult education and fully understands different learning styles and how each style impacts technical documentation.

Creating Desktop Application Training materials. Nerak has created thousands of pages of specialized computer training materials. These range from instructor guides to learner handout materials, and web based help screens incorporating videos for the visual learner. Each training package contains specific skill building exercises that will assist the learner to retain the material being presented in each module.

Our On-line Help systems are developed with the end user in mind. Nerak creates Help systems that include popular help topics. Nerak uses Adobe Technical Communication Suite to create and support the features of the demanding software developer.

We manage documentation creation projects, starting from initial planning through to delivery to client. Time is generally split 70% researching/writing/editing, 20% documentation revision, 10% managing the documentation project.

There is nothing more satisfying than hearing from a client that the document we wrote helped them to accomplish a specific task, or win a new software rollout contract. Call us today for a FREE consultation.

Jul 26, 2010

BC Government offers Free computer courses for your staff

 Ministry of Advanced Education and Labour Market Development

 Workplace Training for Innovation Pilot Program

The Ministry of Advanced Education and Labour Market Development has established a new program initiative, Workplace Training for Innovation Program, through the Strategic Training and Transition Fund.  The program is designed to provide eligible employers with funding for employee training in order to:

  •  Improve productivity
  •  Support the introduction of new technology, machinery/equipment or work processes
  •  Enhance international competitiveness
  •  Introduce innovative training and workplace strategies to increase the long term competiveness of the organization and its workforce.

Both businesses and not-for-profit employers may be eligible to receive funding.   Eligible employers must be:

  • Small organizations (less than 50 employees)
  • In good standing with the BC Corporate Registry
  • In existence for one year or more

In addition, organizations must certify that they would not undertake the training without financial assistance from the Province. Complete eligibility criteria is contained in the application form and program guidelines.

Organizations may apply for funding by submitting a completed application for funding form to Chemistry Consulting Group Inc. at the address listed on the form.  Faxed and emailed applications will not be accepted. 

An application is not a guarantee of funding.  Applications will be processed on a first-come/first-served basis, subject to availability of funding.

Applications will be accepted until January 31, 2011, subject to availability of funding.

There are no job/volunteer opportunities available at the moment.

There are no Request for Proposals available at the moment.

There are no Investment Opportunities available at the moment.